You can visit our Website without providing any personal information. We may collect your personally identifiable information (such as name, address, telephone number, e-mail address or other identifying information) only when you choose to submit it to us. We may also collect health information about you that you provide by responding to our questions or surveys, and in connection with your inquiries. In addition, we may gather information about you automatically through your use of the Website, e.g. your IP address and how you navigate our Website (see also the Cookies Policy).
In some cases, we remove personal identifiers from data you provide to us and maintain it in aggregate form. We may combine this data with other information to produce anonymous and aggregated statistical information (e.g. number of visitors, originating domain name of the Internet Service Provider), which is helpful to us when it comes to improving our products and services.
IDEOGEN, including its affiliates, subsidiaries, divisions and groups worldwide and/or the companies we hire to perform services on our behalf, will use any personally identifiable information you choose to submit to us in order to operate our business, to deliver our products and services, to process, complete, and fulfill your transactions, to respond to requests or inquiries, to communicate with you, to tailor our marketing programs and campaigns, to provide you with our newsletters and other information about our products and to validate your ability to access or use certain products, services and information.
Some of this data may be stored or processed outside of Switzerland, where data protection laws may differ from Swiss law. In such cases, we will use our best efforts to ensure that appropriate safeguards are in place for the data processor to maintain the level of protection that is equivalent to that applicable in Switzerland.
Furthermore, we reserve the right to disclose your personal data as required by law, when we believe disclosure is necessary or appropriate to comply with a regulatory requirement, judicial proceeding, court order, government request, or legal process served on us, or to protect the safety, rights, or property of our customers, the public, IDEOGEN, or others.
We may also disclose aggregate or de-identified data that is not personally identifiable to third parties for any purpose.
We will not sell or otherwise transfer the personally identifiable information you provide to us to any third parties for their own marketing use unless we provide clear notice to you and obtain your explicit consent for your data to be shared in this manner.
IDEOGEN uses technology and security tools, rules and other procedures to protect your personal information from unauthorized access, improper use, disclosure, loss or destruction. To ensure the confidentiality of your information, IDEOGEN also uses industry standard firewalls and password protection. However, no measures are 100% effective and we cannot guarantee that your personal data will be secure from theft, loss, or unauthorized access or use.
Further, it is your personal responsibility to ensure that the device you are using is adequately secured and protected against malicious software such as trojans, computer viruses and worm programs. You must further ensure that your login details are stored securely and not communicated to any third parties. Without adequate security measures, there is a risk that the data and passwords you use to protect access to your data could be disclosed to unauthorized third parties.
You may request a copy of the personal data that we have collected, used or disclosed about you and to have this information delivered to you electronically, free of charge. You may also review, correct or update personal data that you have provided us with.
In order to do so, please send your request to [email protected] You will be asked to provide certain personal information when submitting your request including a government identifier, your relationship with IDEOGEN, your email address, telephone number and postal address. We will respond to your request consistently with applicable law.
Our Website is directed at an adult audience. We do not collect any personally identifiable information from anyone we know to be under the age of 16 without prior verifiable consent of his or her legal representative. Such legal representative has the right, upon request, to view the information provided by the child and/or to require that it be deleted.